How should New Mental Health Workers be recorded?

Helpdesk · Thu Dec 06, 2007 12:27 pm

How should New Mental Health Workers be recorded?

Graduate Primary Care Worker
Graduate workers who work within other teams should be counted in that team's main staff data entry screen.

Graduate workers who work in a dedicated team should be recorded under the "Graduate Primary Care Workers - Adult" Service Type within the "Other community and hospital professional teams/specialists" Service Group.

Defintion:
Graduate primary care workers are staff trained in brief therapy techniques of proven effectiveness, employed to help GPs to manage and treat common mental health problems in all age groups, including children. Roles and responsibilities of graduate workers will differ throughout the country and should be decided locally. There are three distinct roles:
1. Provision of evidence based interventions.
2. Supporting clinical audit within the practice e.g. developing registers of SMI
3. Signposting people to more appropriate community resources to meet their needs.

Gateway Worker
Gateway workers who work within other teams should be counted in that team's main staff data entry screen.

Gatway workers who work in a dedicated teams should be recorded under the "Gateway Workers" Service Type within the "Other community and hospital professional teams/specialists" Service Group.

Any staff who perform a gateway function but who don't have the job title "Gateway Worker" should be recorded in using the gateway function. For more info see FAQ:
http://www.mhssupport.org/viewtopic.php?t=52

Defintion
The Gateway worker is intended to support the primary care team to provide greater access emergency or crisis services for mental health service users. There is considerable flexibility on how it can be utilised locally; it can be either clinical or strategic in nature. The Gateway worker has the following characteristics:
* The post holder will already be an experienced professional, probably a nurse or social worker by background.
* The post holder can be employed by the PCT or a specialist Trust

Carer support worker
Carer Support Workers should be recorded in the main staff entry of the service they work in.

Defintion:
Carers support workers have been developed to target the specific needs of carers. The role may include one of the following functions:
1) Providing assessment of carers needs;
2) Providing services to carers e.g. respite care;
3) Developing networks to support carers to be involved in service planning and evaluation. The carer support worker has these key characteristics:
* The worker may be employed by PCTs, Trusts, Social services or the voluntary sector
* They are likely to be non-professionally affiliated i.e. trained but unqualified (This may not be the case if their function is assessment of carers needs)

Support Time and Recovery workers
Support Time Recovery Workers should be recorded in the main staff entry of the service they work in.

Support Time Recovery Workers who work in a dedicated teams should be recorded under the "Support Time Recovery Worker" Service Type within the "Other community and hospital professional teams/specialists" Service Group.

Definition:
These workers are intended to work with individual users by giving them support to undertake tasks important to the service user, spending time and thus enabling them to recover i.e. attain a lifestyle which the service user realistically aspires to. The Support time and recovery worker has these key characteristics:
* The Support Time and Recovery workers will typically be trained, but unqualified members of staff.
* Their role will require regular supervision.
* There will be certain tasks they should not be expected to participate in e.g. providing clinical or medical treatment.
* They will be expected to undertake a NVQ Level II or III and a MH certificate, level 2 or 3 depending at what level they are employed.
* They can be employed in Health, Social Services and Voluntary sector.
* They will undertake induction which includes a specific recovery module

Community Development Workers
CDWs who work within other teams should be counted in that team's main staff data entry screen.

CDWs who work in a dedicated teams should be recorded under the "Community Development Workers - Black and Minority Ethnic" Service Type within the "Other community and hospital professional teams/specialists" Service Group.

Definition:
These workers are intended to increase the capability and capacity of local services to engage with and meet the needs of people from black and ethnic minority background more effectively. They are intended to address concerns that people from BME communities either do not access services or are over represented in more restrictive services. The aim of introducing CDWs is to enable greater understanding and ownership of the issues facing people from BME communities so that real improvement takes place in the commissioning and provision of mental health services across the full age range. The methods by which they engage with community will be determined locally, according to need. The community development worker has these key characteristics:
* They will act as a change agent; a service developer; a capacity builder; and an access facilitator
* They can be employed by PCTs, by Trust providers of specialist mental health services, by Local authorities or voluntary organisations
* They will, typically not be professionally qualified but will be provided with relevant training and supervision

How should New Mental Health Workers be recorded?

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